MANAGED SERVICES
Ongoing modernization efforts are challenging. Maintaining and refreshing your technology environment, integration and customization, staff training and productivity, all that effort is time-consuming – even exhausting. Risetime Managed Services can do that work for you, leveraging cloud, simplifying your infrastructure, and supporting your team so you have the tools, technology, and experts to keep things humming.
Cloud Hosting & Support
Risetime currently manages a diverse portfolio of ECM and DAM information management applications in our Amazon Web Services (AWS) environment. We partner with you from assessment and design all the way through to deployment and acceptance testing. We continuously monitor and support the system giving you peace of mind. Our services include custom workflows, CMS integrations, automated channel delivery, and video transcoding. Our technical staff handles all backend administration, such as applying hot-fixes and minor upgrades, as well as system optimization. With Risetime, your team can focus on making the business successful, and not lose sleep over technical and operational issues.
Technical Services
Organizations are constantly adapting to change, whether it’s new hires, technological advancements, or mergers and acquisitions. Risetime technical experts manage solutions that include customized, low-code, and no-code integrations for more usable and interconnected applications to facilitate the sharing and flow of data and content across systems. We evaluate workflow tools to automate repetitive steps and leverage data to drive automated processes. What sets us apart is our emphasis on adaptability and scalability. Risetime support services are designed to evolve alongside your operations, providing a robust framework that caters to both current and future needs.
Modernization & Migration
Modernization means change, and it is fueled by the acceleration of technological innovation. Keeping up is not easy. We partner with you to strategize the plans, designs, and methodology that work for you and address your business needs. Unlike the big stack, one-throat-to-choke, all-in-one vendors, we get the upgrade, implementation, and deployment done right – the first time. And, we stick around to make sure your solutions continue to perform to expectations, add value, and the ability to adapt and grow with you for years to come. We’re passionate about developing and maintaining long-term relationships. We’re not going away. We see things through. We add value every step of the way.
Project Management
Risetime project managers are certified and experienced experts in information management. We establish a relationship based on listening and understanding, fine-tuning our communication and managing expectations as the project progresses. Developing a plan with clients includes a roadmap with timelines, phases, and a budget. Our expertise in developing, managing, and deploying projects and services to ensure continuity, adoption, and compliance provides the flexibility to deliver what works best for you today and will grow with you in the future.